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Currency

All transactions are processed in AUD.

Delivery Policy

Vouchers will be sent via email within 1 business day of order placement. RedBalloon vouchers are not available for delivery in the post, or for click & collect.

Terms & Conditions

RedBalloon vouchers are not available for delivery in the post, or for click & collect.

Privacy Policy

You can find our privacy policy here.

Returns Policy

RedBalloon experience vouchers are non-refundable.

Security

When purchasing your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us .