Nav Menu

Currency

All transactions are processed in AUD.

Delivery Policy

Vouchers will be sent via email within 1 business day of order placement. RedBalloon vouchers are not available for delivery in the post, or for click & collect.

Terms & Conditions

RedBalloon vouchers are not available for delivery in the post, or for click & collect.

Privacy Policy

RedBalloon is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.

Returns Policy

RedBalloon experience vouchers are non-refundable.

Security

When purchasing your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us .