All transactions are processed in AUD.
FREE SHIPPING for all orders over $150.
Orders within Australia are delivered via Sendle we will send you a despatch email along with your tracking information.
If your delivery address is a PO box, we will send it via Australia Post.
Shipping time frames vary and are approximately 1 – 5 days depending on your location. For a guide, please see below:
1 – 3 days for ACT, NSW & VIC
3 – 5 days for NT, QLD, TAS, WA
Australian shipping costs are as follows and include GST:
$8.50 FLAT RATE within Australia
All deliveries are traceable and we are happy to do this for you upon request. Alternatively, you may check on the Sendle or Australia Post websites with the tracking number we provide you with.
You can track your order via these links:
You can find our complete Terms & Conditions here.
Pea in a Pod is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.
Please choose carefully before you buy.
For faulty products, Pea in a Pod offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.
When purchasing your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us .