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Currency

All transactions are processed in AUD.

Delivery Policy

We have added a standard shipping charge to each product. This shipping charge covers delivery to the Metro Melbourne area. Additional freight charges may be applicable for large or heavy items or for shipments to regional and interstate locations. We will be in contact with you after we receive your order to discuss freight charges.

Once shipped, you will receive a confirmation email including your shipment tracking number.

Terms & Conditions

You can find our complete Terms & Conditions here.

Privacy Policy

If a product is received damaged or faulty, we will repair, replace and/or refund based on the nature of the damage or fault.
It is important you check your goods as soon as received and if any issues we need to be informed within 48 hours as we will be unable to accept any claims after that time frame. Please also ensure to retain all original packaging until further notice.
If you notice any damage to your goods please notify the driver, sign delivery docket stating subject to inspection AND email sales@innovatec.com.au within 48 hours of delivery.
Please send your report together with images (zoomed images will not be accepted) to enable us to assess your case promptly.

Returns Policy

You can find our returns policy here.

Security

When purchasing your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us .