All transactions are processed in AUD.
Most of our pieces are made to order so there will be a making time before shipping. It's our aim to have our beautiful pieces shipped to you as soon as possible without compromise on our quality. So please be patient and check the allotted time frame within the description of each product.
Larger items can take up to 3 weeks. We will always try and be swift.
On most items you can click and collect from our framers Jalee Impressions @
10/21 Johnston Ct, Dandenong South VIC 3175
Keep in mind, larger pieces of art may not fit in your standard car but if you have a SUV and four wheel drive we find most of our pieces will fit with the seats down.
We would like to offer our best customer service possible! If you have any questions please feel free to email us at email@example.com or phone 03 87596077
All of our pieces are packed by us and should not be damaged in transit. But on the off chance they are you may return for a full refund.
All our products are checked and double checked for quality so we don't expect any faulty products but again on the off chance this happens you may have a refund.
As our products are made by us or local business to meet your order, unfortunately we are not able to issue a refund for change of mind. If it so happens that you decide this product doesn't work for you please contact us on 03 87596077 and we will try to help you. We may offer you a credit note or an exchange. If you are in Melbourne we can bring some options out to your home along with any other products that take your fancy.
When purchasing your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us .