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All transactions are processed in AUD.

Delivery Policy

**IMPORTANT PLEASE READ**

Shipping is quoted for Metro Eastern Seaboard Delivery only - Brisbane, Sydney, Melbourne & Adelaide. Additional shipping costs will be charged for Big & Bulky orders outside of these areas.

Please contact Myer Market for a quote for the freight, outside of the above cities.

Deliveries times will depend upon your location and the time of year. You will be sent a tracking number to track your delivery with the third-party freight company. All orders will have An Authority To Leave (ATL) if you are not home for your delivery. However if you live in an apartment or your location is such that the goods cannot be left then goods will be returned to the depot for you to arrange either collection from the depot or re-delivery. Re-delivery fees will charged to you prior to re-delivery of goods. 

When You Receive Your Goods
You must open and check your order to ensure it has been delivered in good condition, prior to signing for the delivery. This is important to ensure you receive the goods in good condition.

If your goods are received damaged, please immediately:

Note it on the delivery note that it was received damaged;

Tell the driver it is damaged; and

Contact us immediately and tell us, so we can resolve it on your behalf, with the freight company.

Delivery Insurance
Your goods are insured to reduce any risk, loss or damage, during delivery. Insurance is subject to terms and conditions, which are set by the third-party freight company. We do not determine the terms and conditions and cannot override them.

If you are not home for your delivery, you may void all insurance and your goods may not be covered under freight insurance, if received damaged or if they go missing.

Most importantly, do not sign for the goods, without carefully checking the goods are in good condition. This includes the packaging and the actual product inside. If you sign the delivery note, you accept that your goods have been received in good condition and you will void your transit insurance on the goods.

If goods delivered are not marked as received damaged, you will not be able to claim transit insurance and we will not accept responsibility for the cost of replacing these goods or any part thereof.

Please note items not in stock will be advised once order is placed. For items not in stock wait times can be upto 12 weeks.

Terms & Conditions

Please note the, Click & Collect option is collection from Babyhood Australia in Woodridge, QLD
Address: 132 Compton Road, Woodridge, QLD 4114, Australia
Open: Monday to Friday 9am to 3pm (closed weekends and public holidays)

Privacy Policy

You can find our privacy policy here.

Returns Policy

Due to the nature of the products we sell, we do not offer refunds or exchanges where you have changed your mind, made a wrong selection or found the goods cheaper elsewhere.

Security

When purchasing your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us .