All transactions are processed in AUD.
At the moment, we ship to Australia. If you are overseas and would like to order for friends or relatives here, just enter your address as your 'billing address' and enter a separate delivery address.
Shipping costs & carriers
Standard shipping (Australia Post eParcel):
Free on orders over $100, with a flat rate of $9.99 for orders under this amount.
We aim to dispatch your order within 1 business day.
Standard (Australia Post eParcel)
AU East Coast: 3-5 business days from order dispatch
AU West Coast: 5-7 business days from order dispatch
Signature is required on delivery. If nobody is available to sign for your delivery, your parcel will be taken to your local post office.
You can find our complete Terms & Conditions here.
Items arrive damaged
Please notify us of damaged goods within 14 days of receipt. We will gladly replace or refund you, and will also refund any return delivery costs incurred.
Faulty items & warranty
To maintain high quality standards, we like to hear about manufacturing faults as they occur. Many of our brands offer extended warranties. Contact us for more information.
Change of mind policy
We want you to be 100% happy with your purchase. So, if you are happy to send it back within 30 days of purchase in its original condition (with packaging intact), we are happy to refund you.
Your refund will be processed when we have received and checked your goods.
You can return this item in any MYER store free of charge or by mail. Unfortunately, we can’t cover the cost of delivery and handling for products returned due to change of mind. You’ll need to return goods to us at your own cost and risk.
So that we can process your return, please include the following information:
copy of the packing slip (that arrived with your order)
reason for the return
your daytime phone number
When purchasing your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us .