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Currency

All transactions are processed in AUD.

Delivery Policy

We charge a flat rate shipping fee of $15.

Most items will be dispatched within 3 - 10 business days, from date of order, depending on stock availability.

Orders will be delivered to the address specified by you.

We do not deliver to PO box addresses.

Deliveries will be made to you by our contracted delivery drivers including Couriers Please and Fastway.

All deliveries will require a 'Signature on Delivery', unless written permission is given to 'Authority to Leave'

While all care is taken in the packaging and postage of your purchase, we will assume no liability for any late delivery. In addition, this does not constitute a return nor a refund.

Missing or damaged goods while in transit, will be processed according to the terms and conditions of the courier company. Claims will only be recognised within 24hrs of the delivery.

We ship Internationally! Please contact the Lighting Lighting Lighting team to get an approximate shipping quote for all International orders at info@lightinglightinglighting.com.au

Terms & Conditions

You can find our complete Terms & Conditions here.

Privacy Policy

Lighting Lighting Lighting is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.

Returns Policy

Please choose carefully before you buy.

For faulty products, Lighting Lighting Lighting offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.

If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.

Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.

When returning your product, please make sure you provide the following details:

  • Your full name
  • Your order number
  • Reason why you are returning the product
  • Your instructions informing us how you would like the issue resolved.

Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.

Security

When purchasing your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us .