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Currency

All transactions are processed in AUD.

Delivery Policy

The shipping charge added to the cart is for Sydney metro, delivery addresses outside of this may incur an additional shipping cost. Additional shipping will be invoiced separately after purchase. Please contact us for a shipping quote.

* HEAVY OR OVERSIZED ITEMS: Due to OH&S requirements, drivers will need assistance to carry items from the vehicle to the ground floor door of your home or building for any items designated as heavy or oversized (over 25kgs per box). For delivery addresses that have limited access or are not on the ground floor, we suggest getting the help of family, friends or a neighbour to assist bringing your items inside.

Terms & Conditions

We offer a FREE Click & Collect option that you can select at checkout. Please note that we have warehouse locations in Castle Hill Sydney. You will receive a notification when your order is ready to collect but please allow at least 24 hours from placing your order.

Privacy Policy

Modaliving is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.

Returns Policy

1. If you are not happy for any reason, you can return the item to us for a full refund of the purchase price (minus the delivery fee). When returning goods, items must be placed in its original packaging. The return delivery costs are the responsibility of the buyer. If you received free postage with your item, a 20% postage fee will be deducted from the refunded amount.

2.If you are unhappy with your transaction, contact us immediately so that we can resolve the issue. We try our best to satisfy our customers, so please communicate with us before leaving negative feedback.

3.To receive a refund, the item must be returned to us in ‘new’ condition with all internal and external packaging, accessories, swing tags, labels and manuals complete and intact. The item is NOT used, worn or damaged, and is in 100% re-sellable condition when we receive it. Items not return in their original packaging, subjected to damage whilst in transit, soiled or generally not in its original condition when returned will not have the full amount refunded.

4.We reserve the right to refuse provision of services to you if you abuse your rights.

Security

When purchasing your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us .